For most people, being fired from a job is a bad thing. For Howie Metz, it was a blessing in disguise.
After his employer downsized during the 2008 recession, Howie lost his job, leaving him in a dire situation. But he didn’t see it that way — he saw it as an opportunity to bet on himself and start building his own business from the ground up.
How do you go about turning a one-man, one-truck operation into a 30-person and 28-truck outfit with residential and commercial clients across the Denver Metro area? For Howie, it all started with a positive attitude and a plan.
With a commitment to always treating the customer right, it didn’t take long for Howie’s old customers to want to follow him to his new company. Unfortunately, a small group of even the most loyal customers wasn’t enough to keep the business growing, so Howie looked for a company that could help him with his marketing.
What Howie didn’t know was how tough it would be to find a marketing partner who shared his commitment to five-star customer service. After four different agencies and thousands of dollars spent, Howie finally found Scorpion — and he found he could trust us to deliver the results he needed, as well as the honesty he valued so highly.
Speaking His Customers’ Language
Making Every Dollar Count
Striving for Consistent Growth
“Everything has been incredible since we started working with Scorpion. It’s not the relationship I expected it to be. It’s so much better.” Howie Metz Owner, Quality First
Once his new marketing strategy got off the ground, Howie knew his decision to trust Scorpion was a good one. On top of getting the partnership he was looking for, Quality First attracted more website visitors, got more calls, and experienced success like never before in the company’s nine-year history. Today, Howie and his team are so busy, they have to turn down work nearly every week.
When reflecting on turning a tough situation into stability and prosperity, Howie gives credit to three key elements at the core of the company:
- The entire team at Quality First Plumbing & Heating believes in taking an honest approach to every aspect of the business.
- Earning the trust of property owners all across Denver has been indispensable to the company’s success.
- Growing a successful business in a competitive metropolitan market doesn’t happen without smart marketing.
Howie, we’re proud to be a part of your recipe for success — here’s to many more years of partnership and growth for Quality First!