Leads ManagementTurn more leads into customers
We provide the best lead management to keep track of every call, contact form, chat, text, and message in one central place so you can manage your leads and turn them into customers quicker.
- 100+million leads
- 70+million phone calls
- 1+billion visitors
Get more of the right leads
Whether you’re not getting enough of the right leads or are spending too much on the ones you have, our team of experts help you change that.
Know what every dollar is doing
We help you cut through the noise of spam and bots to identify actual qualified leads. We make sure you know exactly what you’re getting for your money.
Do more than just manage
We help you view, organize, and connect with your leads in easy, meaningful ways so that more of them become customers and fans of your brand.
Leads are the life blood of any business. Customers are even better.
Building strong customer relationships and earning return business requires a long-term investment. That means you must understand what your potential customers are looking for, so you can deliver the right information in the moments that matter.
More effective than your own sales team, happy customers not only increase your brand awareness but provide you with advocacy that you cannot get anywhere else. When you personalize your approach, you pave the way to customer satisfaction.
Scorpion helps you personalize your outreach with every new lead so you can stop digging for details and quickly start having the right conversations.
You put a lot of work into the marketing efforts that bring in new leads, but it’s easy to let them slip through the cracks. With our lead management technology, we help you eliminate all the busy work and administrative tasks that take time away from you actually connecting and following up with new leads. We also help you weed through spam and bots so you focus only on the leads that will help your business grow.
"Since adding Scorpion, our revenue has more than tripled, we've expanded into new cities, and are servicing more customers. The technology Scorpion uses is above anything I have ever seen."
Joy OwenbyOwenby Law
"Scorpion has been an incredible partner when it comes to presenting our brand to the public. I truly feel like they have a vested interest in our business, and care that we’re satisfied–and growing." Kelsey Stuart CEO, Bloomin' Blinds
What is lead management?Lead management is a process each business performs to gain, grow, and nurture its potential clientele. Lead management can be conducted through methodology, software, and strategies. High-quality leads are identified, analyzed, and nurtured while low-quality leads are filtered and discarded. Part of good lead management is understanding where they come from and more importantly following up on them to turn them into customers.
Why do I need lead management?
Not every lead is going to be a good one. Lead management is your business's way of filtering out who's worth your time and who's not. Without it, you could be wasting resources chasing after people who don't qualify for your business. But by gathering high-quality leads, you're setting yourself up for success. Our lead management program helps cut down on all that noise and gets to the heart of what's worth a follow-up. We provide anti-spam and bot filtration, as well as identify where your good leads are coming from.
Once you've established (or captured) your leads, you move into cleansing your list. You want to make sure you only put time and effort into leads where the likelihood of them qualifying as a customer is high. For those that need very little nurturing because they are ready to buy, they go straight to the sales team. Others who need more resources or information, but still qualify as a good lead will go into the lead nurturing stage to receive follow-ups
Start with a well-laid out marketing plan to build your brand presence and gain leads. Remember leads can come from many avenues, including referrals, email capture, social media engagement, and outbound efforts
As your list grows, consider a software service such as Zoho or Salesforce to help manage your list on an analytical level. Marketing experts such as Scorpion can also maintain lead management if you prefer external support
Tips to help with lead management
Lead management can help your business grow by understanding better where your leads are coming from and how to connect more with them. Some things you should consider with lead management.
You should try to connect with the customers that fill out a form or try to call you within 15 minutes of that submission. Having speed be a part of your lead management goals will add credibility and trust to incoming customers and existing customers.
Training your staff to be friendly with your customers and actively try to help their needs will improve your lead management and improve the amount of leads that turn into customers. You can provide training, record calls for training, give awards for customer service, or find other ways to make sure it's a part of your culture in the service business.
Having a lead management dashboard to see where everything is coming in and how it ties to your marketing efforts can help you make sure you aren’t wasting your money.