Review MonitoringKeep track of your online reputation
How you show up online determines who shows up at your business. We help you track and engage with every customer review on all the websites that matter.
What people are saying about you matters
- 80%of people trust online reviews as much as personal recommendations
- 93%of people read online reviews before purchasing
- 97%of people read reviews online to search for local businesses
Stay on top of your reputation
Instantly know what's being said
Consolidate and manage all your reviews on Google, Facebook, and more from one centralized location instead of frequently logging into multiple sites.
Stand out where it matters
Reviews and ratings on Google and other sites greatly impact the number of people that find and select local businesses like yours. Engage with customers to see how you're doing and to drive an excellent customer experience!
Always-on reputation monitoring
We help you monitor your reputation, automate responses to positive reviews, and notify you when you get a negative review so you can respond quickly and efficiently.
Your business' reputation is too important to leave to chance
What people are saying about you and your business affects more than just a star rating—and it reflects more than just your relationship with one customer. Your online reputation has a long-reaching impact. Whether people are talking about you on Yelp, leaving reviews on Google, or not saying anything at all on Facebook, it matters.
To stay ahead, it’s crucial that you know what’s going on across all of the major review sites —and even more important to be actively involved in it. But as a busy business owner, it’s tough enough to spot-check your reviews, let alone stay on top of them all.
With Scorpion’s Reputation Monitoring technology, we make it simple to manage your overall online reputation from the same place you manage leads, control your advertising, and more. It starts by connecting all of the accounts you care about and where people are talking about you online. Your reviews are then pulled into a single dashboard for you to manage, monitor, and review on a regular basis.
But it doesn’t stop there.
We then equip you with reports to see how your reviews are trending and how you’re stacking up against the competition. We let you automate responses to positive reviews and notify you instantly whenever a negative review comes in. We even make it easy for you to drive better engagement and feedback with your customers after a service.
The end result is you always know what’s happening with your reputation.
You can be in the driver’s seat, keeping your finger on the pulse of what’s being said and helping ensure your brand continues to grow online.
"When I hear Scorpion I think about one click and its done. I really can't equate it to another company I've done business with. They get it."
Tim FlynnWinters Home Services
More than just review monitoring
“We lean on [Scorpion] to a significant extent. They’re important to the operations of our company. They’re important to our reputation, to our brand, to the success of our franchise owners. By far, Scorpion is our most important partnership across Gotcha Covered.” Paul Linenberg President, Gotcha Covered
Start improving your reputation now
Your reputation isn't something you can set and forget. It's something that needs constant attention to keep it growing and trending in the right direction! With Scorpion, we make it easy. Let us do the heavy lifting for you.
Any more questions?
Which review sites can I use to monitor my online reputation?
We let you connect multiple accounts for reviewing your reputation! Not only can your monitor reviews on Google Business Profile and Facebook, but we also monitor places such as Angie’s List, Nextdoor, YellowPages, and more. It’s easier than ever to keep track of what’s being said across the Internet.
Can I respond to reviews through Scorpion?
Absolutely! We’ll even do you one better and let you automate responses to positive reviews, freeing up your team to focus on other things. Want a personal touch for all reviews? We notify you when a new one comes in so that you can immediately respond to whatever has been said.
Can I monitor my reputation from my phone?
Yes, you can! Not only can you access Reputation from your desktop, but you can use the Scorpion App to stay on top of your reputation from wherever you are—letting you monitor the latest reviews, check out reports on how things are trending, reply to customers, and even follow up with customers after a service.
How do I get reviews online?In today's digital age, garnering reviews online is crucial in building your brand's reputation and increasing its credibility. To get those much-needed testimonials, start by offering exceptional service or products that leave your customers delighted and eager to share their experiences. Actively encourage happy clients to leave reviews on popular platforms like Google, Yelp, or even your website. To make this process easier for them, send a friendly follow-up email with direct links to review sites, politely asking for their valuable feedback. Remember, engaging with customers on these forums – responding graciously to negative critiques, appreciating positive ones, and addressing any concerns – will show genuine attentiveness to their opinions and foster an ongoing relationship, which paves the way for a steady stream of future reviews. Keep in mind, consistency, and patience are key; success doesn't happen overnight, but with sustained effort, your online reputation will flourish.