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Scorpion Scorpion

Updated Navigation, Social App, and SMS Feedback Requests

March 22, 2023

Move around Scorpion faster than ever before

You'll notice a new look next time you log in to Scorpion. The biggest change you'll notice is a newly updated navigation bar that streamlines your access into the different suites. Rather than having a larger navigation menu that lists all subpages and descriptions, this menu is simpler allowing you to quickly click into the suite and access all of the subpages from within the top heading.


Your Social App just got better

You will find your social media dashboard will now display up to three Smart Insights for your social media accounts. These updates can include notifications, publishing errors, performance updates and reminders displayed as helpful alerts to improve your social media performance.

The Reputation Suite has restored SMS feedback requests

The Reputation Suite has restored SMS feedback requests for gathering customer opinions. This feature is essential to our service, and we are committed to providing you with the tools you need to gather feedback. Thank you for your patience as we worked to restore this feature.

Benefits of overall platform update and social release

  • The better layout means an easier and simpler way to navigate to the different suites and tools.
  • Smart Insights lead to better social campaigns with fewer publishing errors.