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The Sharpest Toolâ„¢

The Art and Science of Recruiting and Retaining Techs

Tim Flynn is the Founder of Winters Home Services, a thriving plumbing business in the Boston area. His advice for recruiting and retaining techs is not a short-term solution; it requires high standards, dedication to the craft - and above all - strong, engaging leadership. In today's market, there's a shortage of people who want to be in the trades, but a steady demand for work. Because of this, home services businesses have to not only compete for new hires, but also retain their current employees.

Meet the Hosts

  • Cheryl McRae

    Director of Vertical Marketing
    Cheryl McRae is the Director of Vertical Marketing and Producer of The Sharpest Tool™ podcast. She spearheads Scorpion’s strategy for educating home services businesses about digital marketing and connecting them to solutions for acquiring new customers. Cheryl brings more than 15 years of award-winning national and international marketing expertise to the Scorpion team. When Cheryl isn’t working, she’s typically busy kickboxing, strength training, hiking, and enjoying California’s beautiful weather and Pacific Ocean.
    Cheryl McRae's Headshot
  • Josh Smith

    Vice President of Internet Marketing
    Josh Smith is the Vice President of Marketing for the Home Services division at Scorpion. He manages the development of the marketing team that handles all of the home service accounts across the organization. He works to continually sharpen the team with industry knowledge, support, and tools to ensure that home services professionals increase their revenue and grow their businesses. With Josh's high energy and home services expertise, he loves to talk about leadership, motivation, taking life by the horns and crushing the goals that clients set out to accomplish.
    Josh Smith's Headshot

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