Creating a Customer Experience That Matters
As the Senior Marketing Manager at Scorpion, Travis Hobbs oversees campaigns and partners with businesses to help manage their workflow and refine internal processes. His background as a business consultant for small businesses and Director of Marketing at Fleet Feet Sports gave him a deep understanding of the importance of great customer experience. When he joined Scorpion and embraced the opportunity to break into the home services space, he was ready to take the customer experience to new heights.
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The Sharpest Toolâ„¢
Meet the Hosts
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Cheryl McRae
Director of Vertical MarketingCheryl McRae is the Director of Vertical Marketing and Producer of The Sharpest Tool™ podcast. She spearheads Scorpion’s strategy for educating home services businesses about digital marketing and connecting them to solutions for acquiring new customers. Cheryl brings more than 15 years of award-winning national and international marketing expertise to the Scorpion team. When Cheryl isn’t working, she’s typically busy kickboxing, strength training, hiking, and enjoying California’s beautiful weather and Pacific Ocean. -
Josh Smith
Vice President of Internet MarketingJosh Smith is the Vice President of Marketing for the Home Services division at Scorpion. He manages the development of the marketing team that handles all of the home service accounts across the organization. He works to continually sharpen the team with industry knowledge, support, and tools to ensure that home services professionals increase their revenue and grow their businesses. With Josh's high energy and home services expertise, he loves to talk about leadership, motivation, taking life by the horns and crushing the goals that clients set out to accomplish.