Review Management Without The Hassle

Maintaining reviews and ratings can be a difficult task for any small business. Scorpion’s helps you with the review management process, allowing you to get more positive reviews, respond faster, and ultimately get more business.

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Track Your Reputation

One of the most crucial parts of review management is understanding where you stand.

With Scorpion, you can access reviews and ratings from across the web to understand how well you are doing and where you can improve.

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Get More Reviews

If you’re looking to garner more reviews, the Scorpion platform can help you, too. Whether you need to ask customers for reviews or increase reviews on a specific website, Scorpion guides you through the process to make review and reputation management easy for you!

Respond to Every Reviews Instantly

Consumers today expect companies to respond to both positive and negative reviews promptly—a task that can be hard to keep up for a busy business owner. Use Scorpion’s platform to respond to every review efficiently. With the review platform you can accomplish your goals of responding to reviews more quickly, getting more reviews, and improving negative reviews.

Get Leads From Reviews

Your strategy on Yelp, Google, Thumbtack, and other review sites can help you get more leads for your business. The way you respond to both positive and negative reviews will impact how people see your business and also how you show up with search engine optimization.

Scorpion can help you with your review strategy and manage 70+ review sites for you.

Respond to Reviews On The Go

With the Scorpion mobile app you can manage your reviews on the go. See new reviews coming in and respond instantly.

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Review Management

Reviews play a crucial role in the buying decisions consumers make. Eighty-nine percent of customers read reviews before making a purchase. Being proactive in managing the reviews your business gets, both positive and negative, can increase your chances of converting online visitors to customers and making existing customers loyal to your business.

What Is Review Management?

Review management is the process of keeping a close watch on the reviews that customers leave on your business website. Good review management requires you to develop and implement strategies for responding to reviews, resolving customers’ issues, and identifying and removing

Tips for Review Management

Identify the Review Sites Most Important to Your Business

Google and Yelp are the biggest review sites. But, you also need a solid presence on industry-specific websites. For example, if you own a home service business, you should monitor your business on Thumbtack. You want to be found where your customers are looking for the services that your business provides.

Claim Your Business on Your Preferred Review Sites

Claim your business on your chosen review sites to gain control of your business page and reputation on those sites.

Respond to Reviews Promptly

Customers expect businesses to respond to reviews promptly, whether the review is positive or negative. The Scorpion review platform can alert you when customers leave reviews on your website and business pages, and you can respond on the Scorpion mobile app from your devices.

Identify Fake Reviews and Request Their Removal

Don’t be afraid of negative reviews. People expect to see negative reviews on your business website. What’s more important is how you respond to them. Fake reviews are entirely different. They can hurt your business, even the positive ones. Learn to identify them and request their removal from the review site.

Leverage a Review Management Platform

Using a review management platform makes it easier to stay on top of the reviews you get. Some, like Scorpion, will help you manage 70+ review sites from a single place.

What Are Google Reviews?

Google reviews are those left by people who have visited a location listed on Google. These reviews appear on Google Search, Google Maps, and Google My Business listings.

Google is still the biggest review site. Most consumers will research your business on Google before visiting your website.

Having a good number of positive, recent reviews on your Google My Business page will help build trust with potential customers and improve your local search engine optimization (SEO) ranking.

What Are Yelp Reviews?

Yelp reviews are online reviews left by Yelp users who use the platform to find businesses they need. Next to Google, Yelp is the second biggest review site in the U.S.

As of 2020, over 220 million reviews have been published on the review site. That’s enough reason to become proactive in managing your business Yelp reviews.

Monitoring Your Business Reviews

Scorpion has all the functionalities you need to take charge of your review management across multiple platforms. If you want to ensure that you are keeping track of all of the reviews of your business that matter, reach out to us today.

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Frequently Asked Questions

  • Why Are Reviews Critical?

    Reviews are an essential part of the buying process for many consumers today. 8 out of 10 consumers look at reviews before purchasing from a local business.

  • What Is Review Management?

    Review management includes several different factors, including gaining new reviews, responding to reviews, and improving your overall rating.

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