Applies to: All clients using Scorpion’s Communications Suite
Overview
Your Communication Suite is getting a powerful upgrade designed to boost productivity, reduce spam, and surface meaningful insights—all in real time.
Whether it’s a customer submitting a form or picking up the phone to call your business, you’ll now be able to see more context, take faster action, and cut through the clutter to focus on the interactions that matter most.
What’s New
Live Call Visibility
See which calls are actively happening—while they’re happening. Real-time visibility into conversations lets you act faster and follow up smarter.
Spam Detection & Prevention
We’ve introduced intelligent filters to catch spam communications before they hit your view. This means less noise, higher lead quality, and more accurate reporting.
Enhanced Communication Lists
Enjoy a redesigned table-based interface for calls, forms, appointment requests, and messages. Sort, filter, and export with ease.
Deeper Contextual Insights
Access more detailed activity feeds—like customer creation, payment history, and linked reviews—so you have the full picture in one place.
New UI & Expanded Viewport
A cleaner look and improved layout give you more space to work and a more intuitive experience from end to end.
Why It Matters
This update makes your daily workflow faster, more focused, and more insightful. You’ll spend less time filtering through clutter and more time converting real opportunities. It’s all part of our continued effort to help you deliver stronger customer experiences and smarter marketing outcomes.
No action is required—these enhancements will be rolled out automatically to all Scorpion Communications Suite users.
