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Become a Account Manager at Scorpion

We have a big vision which is why we need you—an innovator and problem solver ready to revolutionize and empower businesses to succeed.

Job Overview

We are in active pursuit of amazing individuals capable of being the primary point of contact for their clients. This position is responsible for building long-term relationships with Scorpion's clients while helping them achieve all goals through strategic and effective online marketing campaigns. You must be a professional and constantly improve your skills to be an expert in all aspects necessary to best serve Scorpion clients. The Account Manager acknowledges client requests, questions, and concerns and continuously executes and refines their customized marketing campaign to ensure their success.

Your top priority, and a key area in which you will be evaluated, is retention; both value retention and overall client retention. The goal with every client is to make them a Scorpion client for life.

What You'll Do

Responsibilities:

  • Acknowledge client requests & questions and continuously execute and refine the client's customized marketing campaign to ensure success
  • Providing ultimate professional experience and creating partnerships with Scorpion clients to prove that we are the best in the industry
  • Continually interacts, provides updates of good news and of work performed, educates and suggests new campaign strategies based on any uncovered information
  • Ability to meet with (at Scorpion or elsewhere) clients and conduct productive and positive business meetings
  • Providing a comprehensive monthly report covering the performance of the campaign, future plans, etc.
  • Supply client updates regarding areas of opportunity to grow existing agency relationships and revenue
  • Update client on new industry trends/news, as well as internal Scorpion changes

What You'll Need

Qualifications:

  • 2+ years of work experience managing accounts or clients, preferably in a Digital Marketing field
  • Bachelor's degree - MBA is a plus
  • Presentation building and execution
  • SEO & SEM knowledge & strategy experience preferred
  • Customer service experience
  • Sales experience not required but helpful
  • Franchise experience a major plus
  • Excellent verbal & written communication
  • Proficient in Excel, Outlook and PowerPoint
  • Strong organizational, project and time management skills, able to address multiple projects/requests and meet tight deadlines with ownership and accountability
  • Customer-oriented, positive focus with a high standard of service and professionalism
  • Proven presentation and relationship management skills
  • Ability to work effectively with cross-functional teams, manage multiple priorities and deadlines, be detail-oriented and work independently as well as in groups
  • Ability to work and react quickly in a fast-paced environment
  • Rapid problem-solving and critical thinking skills
  • Willingness to travel long distances when needed (5% travel for this position)

Start Making An Impact

Here’s how to apply. Please upload a single document containing your resume and cover letter. Include salary requirements and portfolio link (if applicable).

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