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One of the most crucial parts of reputation monitoring is understanding how your law firm is perceived online by your customers. Scorpion’s platform gives you insight into reviews and ratings across the internet to help you learn areas for improving your practice.
If you’re looking to have better customer service, the Scorpion platform can help you, too. Whether you need to respond to reviews or learn from them, Scorpion guides you through the process to make review and reputation monitoring easy for you!
Clients today expect law firms to respond to both positive and negative reviews promptly—a task that can be hard to keep up with for a busy business owner. Use Scorpion’s platform to respond to every review quickly, easily, and efficiently.
Reviews are an essential part of the buying process for many consumers today. 8 out of 10 consumers look at reviews before choosing a local business.
Review management includes several different factors, including gaining new reviews, responding to reviews, and improving your overall rating, if necessary.
