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The Rooter Works Plumbing and Drains, LLC

Building & Maintaining Momentum for a Rapidly Growing Business

Alex Harrison and Kyle Reed had big plans for their business, but they needed the right marketing partner to get them there. Find out how their business took off with the right level of support.

Quick Stat Growth to Over 50 Employees
& 30 Service Vehicles
The Goal

“It Started Out Literally As a Dream”

The Rooter Works Plumbing and Drains started out a two-man team operating out of a single vehicle—but the company’s owners, Alex Harrison and Kyle Reed, had a greater vision for the company. Over the years, they grew their team, but they eventually reached a plateau and they knew they could do better. Alex and Kyle sat in their 1,200-square-foot office and asked themselves, “How can we get more business?”

That’s when they realized they needed a more aggressive marketing strategy—one that truly set their business apart as a top service provider in their area and could bring them the volume of work they truly wanted. After trying a few marketing companies that offered nothing more than cookie-cutter solutions and sub-par service, Alex and Kyle found a partner they could count on to help them achieve their goals—Scorpion.

Alex and Kyle
The Solution

The Path to Explosive Growth

With Scorpion, the owners of The Rooter Works found exactly what they were looking for—a partner that could provide them with both the competitive solutions and the top-tier support they needed to push their growth to the next level. “Fast-forward to today, we are 54 employees strong now with over 30 service vehicles in the Central Ohio area. It’s just crazy to see the journey of where we’ve been to where we are today,” Alex said.

Brand Image

A Better Reflection of Who They Are

The Rooter Works’ previous marketing partners took a one-size-fits-all approach with their website, making it difficult for the business to stand out from their competition. In contrast, our team at Scorpion took the time to find out who The Rooter Works is as a company and reflect that identity on their website, helping them to capture the attention and trust of potential customers.
A Tailored Strategy

A Plan Built Around the Company’s Goals

In addition to understanding The Rooter Works’ unique brand, we also took the time to understand the specific goals they wanted to achieve as a company. After close collaboration with Alex and Kyle, we helped them put a marketing plan in place that was tailored to their specific needs and designed to help them scale their growth efforts for long-term success.
Fast & Attentive Support

A Partner Invested in Their Growth

To reach the level of growth they wanted, Alex and Kyle needed a marketing partner that was just as committed to their company’s success as they were. The owners immediately saw that level of service with their Scorpion marketing team, who would always answer their emails within minutes and provide guidance on the digital strategy that was needed for the company. In the words of Alex: “(Our marketing manager) literally gets the job done, and she does it very, very well. She’s in this to win it, just like we are.”

Taking Their Website to
a Whole New Level

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"Fast-forward to today, we are 54 employees strong now with over 30 service vehicles in the Central Ohio area. It’s just crazy to see the journey of where we’ve been to where we are today." Alex Harrison CEO, The Rooter Works Plumbing and Drains, LLC
Continuing Success

A Partner That Has Become Like Family

According to Alex, there are a lot of companies that make big promises, but only a few that actually follow through consistently. With Scorpion, The Rooter Works has not only found a reliable partner, but someone who they see as an extension of their own, in-house team. According to Alex:

“Scorpion’s definitely like one big family. And when you’re part of that family, there’s no end they won’t go to for you to be sure that you’re being the best and the most successful company that you can be when it comes to marketing.”

In addition to growing their team, The Rooter Works has also expanded their space—they’re now in a 5,500-foot location and are considering moving to an even larger location due to all their growth.

Alex and Kyle, we’re honored to be considered “part of the family” for your business, and we can’t wait to see what new milestones we’ll continue to hit together in the future!

Alex & Kyle with their Marketing Manager, Makenna
Alex & Kyle with their Marketing Manager, Makenna

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