Ever since sites like Yelp appeared on the scene, reviews have become a powerful resource for consumers to find the most reliable businesses around them. In fact, 92% of consumers read online reviews before making a purchasing decision, and 80% trust online reviews just as much as personal recommendations. If nearly all of your potential clients are reading your online reviews before considering contacting you, it would make sense to ensure your reviews are presenting your best side! Because we recognize the importance of reviews, we help monitor your online presence, your client testimonials, and your social media profiles. Our team's work will make sure that your past clients are engaging with your brand, providing reviews that will drive visitors to choose your business!
There are two primary reasons why reviews are crucial for your business. One, it builds credibility. People who are searching for you and your competitors want assurance that they are calling the right people. A short but positive review can accomplish more than a website’s worth of marketing verbiage. The second reason it is important is because it is helps ranking. As Google results skew toward local businesses, a company’s rating will directly affect its ranking in the results. Companies that are reviewed by past customers are more likely to appear in the top 3 spots on the search engine results page, creating greater visibility.
“After Scorpion launched the website, there was a steady stream of calls. They were calls that hit the nail on the head of exactly the customer I wanted to reach.” - Joe Ursini Professional Electrical Services