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The Plumbing Authority

Boosting Visibility & Community Engagement

The Plumbing Authority delivered exceptional service and quality workmanship, but they felt invisible in the community—until they partnered with Scorpion.

No Real Growth

For years, The Plumbing Authority delivered impeccable service to its customers in the greater Knoxville area. In spite of this, the company struggled to create a lasting impression in its service area and was experiencing no real growth.

When it came to Internet marketing, The Plumbing Authority’s presence and reputation paled in comparison to the level of workmanship and service they delivered to their customers. They were virtually invisible in the community.

They were looking for a marketing partner who could create recognition in the community and generate more, higher-paying jobs to improve The Plumbing Authority’s profit margin.

Plumbing Authority crew member standing in front of a work truck

The Right Approach

In partnering with The Plumbing Authority, we saw an opportunity to build an online presence that mirrored the company’s high standards and a detailed marketing strategy that would yield real results. Phone calls were coming in, but not enough to create the type of growth that the team wanted. We cut the dead weight, brought in new ideas, and started measuring results that matter.

Opening New Doors

Since partnering with Scorpion, The Plumbing Authority has benefited from an improved reputation in the community, with more calls, leads, and customers than ever before. In less than a year, the company got over 400 new customers, hired 5 new employees, and doubled in size.

To the entire team at The Plumbing Authority, your success is everything to us. We’re excited to help you continue to grow!