Reputation Monitoring for Your Hospital
Leveraging online reviews and social media as a powerful business driver
84% of patients in a recent survey admitted to using online reviews when choosing a healthcare provider or facility. 47% of patients also stated they are willing to pay extra for an out-of-network provider if that provider has better reviews than any of their in-network options. What this means for your organization is that patients today want to know they are receiving the best care possible and you have a unique opportunity to establish your organization as the right care for patients through utilization of online reviews.
- 47% of patients are willing to go out-of-network for a doctor with better reviews
- 77% of patients who use online reviews consult reviews prior to choosing a doctor
- 80% of consumers find online reviews equally as trustworthy as personal recommendations