The Best Communication Tools For Your Home Service Business

Scorpion technology is unique in the way it connects you with your customers and employees, from technicians to office staff. You will improve efficiency, grow your business, and streamline tasks with our platform that delivers online scheduling, live chat, and team messaging in one place you can access anywhere, any time.

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Fast & Reliable  Customer Communications

Today, customers want to book online and be able to call, text, and email in order to book your services. It should be as simple as possible to schedule a service appointment or get answers to a question about a service call, rescheduling an appointment time, or more information on a repair.

With Scorpion communication tools, your customers get what they want from your business—a fast and easy way to reach you in the way they want to connect with you.

“Your company and the people that work there have unlocked the mystery that I have struggled to get under control for many years. You guys have figured it out. I wish I had met you 10 years earlier.”

Tim FlynnWinters Home Services

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Live Chat & Texting For Your Customers

Home services repairs are often immediately needed. With live chat and texting, your customers can instantly reach your business. This delivers a great customer experience, which in turn, can lead to repeat business, positive reviews, and referrals.

The chat and text communications are tracked alongside your customer relationship management, scheduling, and other customer tools. You can instantly set appointment reminders, answer questions, and utilize other automated options to help save you time.

The Best Online Scheduling  For Your Customers

Online scheduling provides your customers a quick and easy way to book your services. It also gives them the confidence that they are working with a company that is up to date with technology and cares about their needs.

For your home services business, you can automate the scheduling of appointments without the need and cost for additional staff.

Scorpion online scheduling technology can be integrated seamlessly into your website and mobile app.

Email Marketing To  Gain Customer Loyalty

One of the best ways to inspire customer loyalty is to keep in touch with them. Email marketing that allows you to share a newsletter, a note on their birthday or a seasonal promotion can help you stay connected with your customers to encourage repeat business.

Scorpion technology and our team will set up email marketing that will build trust, confidence, and customer loyalty. Our easy-to-use system is designed to match your brand and website to provide a great experience with proven results.

"No other company we've worked for in digital had the talent that Scorpion has—the sheer brain power, the sheer understanding of what it takes to have a solid digital presence."

Brian ClarkSTOP Restoration

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Frequently Asked Questions

  • What Is Communications Technology?

    Communications technology can be a way to connect frequently with your customers without the need for extra employees. Providing tools like live chat, online scheduling, email marketing, and team messaging can help ensure your business is running smoothly. Your customers will thank you when you invest time and money into communications technology.

  • Why Do I Need Communications Technology?

    When someone is looking for your business or a current customer has an issue, they want to reach you in as many ways as possible. Communication technology can help automate that with tools like live chat, online scheduling, texting, and email marketing to keep your customers happy. Those tools can also link to your customer relationship management software for future reference and help make using your business a smooth process.

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"If you don’t get the leads and the customers to us, we don’t sell a darn thing. I can say that 70% to 80% of our growth in the last couple of years is due to Scorpion...but more than that, it’s the customer service I really appreciate. Andrea and her team are amazing. They make me feel like I’m their only client."
Bill Gray Founder, Atlantic Coast Appliance
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