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High 5 Plumbing delivers premium plumbing, sewer, and drain services to residents of the Denver metro area. After switching its business model to improve cash flow, the company was looking for a way to ramp up its lead generation and appeal to a specific type of customer. Find out how a new marketing strategy has kickstarted the business’ growth...

  • Main Service Area: Plumbing
  • Challenge: Creating a consistent flow of jobs and revenue
  • Location: Denver, CO
High 5 Plumbing's website on 3 mobile phones

The Challenge

Waiting on unpaid invoices isn’t something any plumber wants to do, but it’s a reality for every commercial plumber.

After years of focusing on new construction projects and remodels, Levi Torres from High 5 Plumbing decided he’d had enough of the cash flow issues issues—so he switched to residential plumbing.

Unfortunately, he ended up with a problem after the transition...

His phone rarely rang with new residential jobs.

Levi hired a marketing company to rebuild the High 5 Plumbing website, and help him bring in more business. But after several months, he still wasn’t getting enough calls.

Levi wanted a marketing partner ready to deliver:

  • A website reflective of his company’s high-caliber service.
  • More calls from customers willing to pay top-dollar for a quality plumber.
  • Leads, jobs, and revenue with regularity so the business could run smoothly.

“Every three to four months, we were struggling for money. We were tired of the headache and just wanted a consistent flow of income so we could pay our bills and our contractors.”

  • Levi Torres, President, High 5 Plumbing

The Solution
1. A new, customer-centric website with built-in live chat

“Live chat has been a game changer—working with High 5 Plumbing has never been easier for customers. Anyone who comes to our website can get an answer to a question lightning-fast...people love it.”

  • Levi Torres, President, High 5 Plumbing

2. Targeted advertising to weed out penny-pitching customers

“As a leading plumbing service provider, we’re not the the cheapest company, which is why we needed to work with a marketing company that could deliver people willing to pay more...the kind of customers every residential plumber wants.”

  • Levi Torres, President, High 5 Plumbing
An image of High 5 Plumbing's website and a SEO

3. Full marketing transparency that delivers peace of mind

“With my old marketing company, anytime I wanted to know how my campaign was doing I had to ask. But with this dashboard? Well, I can see how my campaigns are doing whenever I want, and I can see exactly how my money is being spent...it gives me total peace of mind.”
- Levi Torres, President, High Five Plumbing

The Outcome

  • Increase in avg. monthly leads in 1 year 500%
  • Average CLOSE RATE OF LEADS 70%
  • increase in annual revenue $500K

With an improved digital marketing strategy in place, High 5 Plumbing now has enough phone calls from the right types of customers to keep this calendar full and money in the bank.

And how does High 5 Plumbing achieve its success?

Levi says it all boils down to having a marketing partner that’s willing to go the extra mile for his business...

Levi Torres in His Own Words

"I’m not someone who likes to put things off. If there’s an issue, I want a fast answer on how to correct it. That’s what I get with Scorpion. When I email, I get a response within 10 minutes. If you want to make more money and advance your business, you need a marketing partner ready to make YOU their top priority."

Levi Torres President, High 5 Plumbing
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