We have a big vision which is why we need you—an innovator and problem solver ready to revolutionize and empower businesses to succeed.
Job Overview
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to really know what’s going on with marketing, competitors, and customers. We blend cutting-edge AI supported by teams of real human people with local expertise committed to customers’ success and ready to do whatever it takes to help them reach their goals. Our technology and personalized tools bring everything together, in a way that makes sense, to help local businesses easily understand their business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.
As the Marketing Assistant, you are responsible for supporting the Marketing Manager (MM) triangle teams by completing reactive and proactive tasks that have been internally submitted. Your main objective as a Marketing Assistant is to meet client and team needs with an exceptional turnaround time to ensure we’re always providing clients with the best experience possible.
What You'll Need
What your success will look like
- Communicate with clients in a professional manner via email/phone
- Support the MM in the coordination and execution of requests in a timely manner
- Complete intermediate issues, problems, or tasks related to the client’s website and campaigns
- Refer moderate to complex issues to MMs
- Coordinate requests for data, information, or anything else for the MM
- Send review requests on behalf of the client
- Upload retained client lists and report findings to the MM and/or client
- Run geo reports and distribute results to necessary team members
- Coordinate meetings for internal and external team members
- Maintain intermediate knowledge of vertical(s) and general marketing best practices
- Track all reactive client emails to ensure they are responded to in a timely manner and follow up with the MM when support is needed
What You'll Need
Who you are and what you bring
- Bachelor's Degree preferred
- 0-1 year if corporate experience
- Customer service
- Excellent written & verbal communication
- Strong organizational skills
- High attention to detail
- Strong work ethic
- Strong problem solving, time and task management, and critical thinking skills
- Self-starter and continual learner