We have a big vision which is why we need you—an innovator and problem solver ready to revolutionize and empower businesses to succeed.
Job Overview
About the Technical Project Manager role on our Franchise Systems' Team:
The Technical Project Manager will be the lead subject matter expert on how to apply our proprietary Scorpion franchise technology systems to the website development of our clients' sites. You will work closely with the client and the Website Development Team to scope and execute a functional website according to the client’s needs and within the scope and capabilities of our franchise systems. You will be responsible for relaying that information to the appropriate developers and product developers and communicating limitations and costs to the client.
You will also develop quality system documentation and user manuals. You will help train and educate other team members on the capabilities of our franchise systems. Your goal will be to ensure that your clients (both internal and external) are given the best experience. We're looking for a Technical Project Manager who will strive to accomplish a high-quality end product that achieves the client’s marketing goals.
What You'll Do
Responsibilities:
- Analyze, plan and develop requirements and scopes of work to fulfill the website and system technical needs for website projects.
- Fluently speak to Scorpion Franchise system capabilities and limitations to internal team members and clients.
- Determine and define clear deliverables, timelines, and required resources required for specific projects or initiatives.
- Create automated processes to accomplish various functions, allowing human intervention at strategic points within the workflow.
- Participates in project design and phase reviews.
- Responsible for elevating critical business risks on projects to management.
- Develops and maintains strong relationships with the product development team to drive the needs of individual projects and larger product changes.
- Ability to interact with product managers, customer experience teams, other project managers, and developers to achieve project success
What You'll Need
Qualifications:
- 3+ years of relevant work experience in technical project management.
- Experience working with digital products and working with cross-functional teams.
- Experience in managing significant, cross-functional projects and/or initiatives.
- Comfortability translating product requirements into technical specifications.
- Experience with MS SQL Database and operating systems.
- Precise critical thinking and problem-solving skills.
- Comfortable communicating with clients.
- Experience using project management software such as TeamGantt, Monday, Trello, Asana, ClickUp, Smartsheet.
- While our project process follows Waterfall methodology, experience with Agile is a plus.
- Must be self-motivated and able to work independently.
- Maintaining a solution-oriented mindset that accounts for the needs of all teams that interact with your product